If you wish to be considered for an open position, please submit your resume with your salary expectations:
- By email to email@example.com . Please include the job title in the subject line and attach your resume in Word format; or
- By fax to 804-288-2357. Please include the job title on the fax cover page; or
- By mail to Human Resources Director, 9101 Stony Point Drive, Richmond, VA 23235.
We are adding a Communication Specialist to our team! The ideal candidate is professional, enthusiastic and service-oriented. The Communications Specialist answers a high volume of incoming calls, makes patient appointments for clinic office visits, and directs callers to physicians and staff throughout our practice. The ideal candidate will have a clear and professional speaking voice, answer calls with a smile, and enjoy communicating with and assisting our patients. At least one year of call center customer service experience is required. Accurate typing, spelling, grammar and computer keyboarding skills are required to document and route calls in our electronic medical records system. Training in our computerized phone system will be provided. This is a full-time, 40 hour per week position located in the Southern States building.
Help Desk Technician
We are seeking an experienced Help Desk Technician to join our IT team. This position will be based at our Stony Point office in Richmond, Virginia. Occasional travel to our other offices is required.
The responsibilities of this position include:
- Answering help desk calls from providers, employees and patients;
- Troubleshoot and resolve hardware or software technical issues;
- Preparing hardware for deployment to employees;
- Other duties as assigned.
This position requires the following knowledge, skills, abilities and education:
Prior work experience taking help desk calls. Prior experience building or repairing computers and installing software. Demonstrated ability to work effectively with co-workers. Strong organizational, prioritizing, and time management skills and attention to detail. Excellent verbal and written communication skills. Proficiency with Microsoft Office applications. High school diploma or equivalent; some college and/or IT certification preferred.
The selected candidate will typically work 40 hours per week Monday – Friday. This position is eligible for our benefits package.
Medical Records Specialist
We are seeking a Medical Records Specialist to prepare patient charts and perform general clerical duties such as records maintenance and responding to record requests. Using the Centricity electronic medical records (EMR) system, this individual will prepare charts for patients with upcoming clinic appointments to ensure that our physicians have access to necessary medical information at the time of the patient’s visit. That information includes office notes from referring physicians and the results of pertinent laboratory and other medical tests. This requires monitoring the physicians’ appointment schedules, reviewing each appointment to correctly identify the information that will be needed by the physician, and contacting referring doctors, laboratories and other medical facilities to secure the information in a timely manner. The medical records specialist also communicates with the physicians’ clinical staff to properly prioritize chart preparation and secure medical records for add-on and same-day patients.
This position requires prior work experience in medical records preferably at a physician’s practice. The ideal candidate will communicate clearly and professionally over the phone, properly prioritize work, respond promptly to requests from our physicians and their staff, and correctly recognize and differentiate between types of medical documentation. Good computer and keyboarding proficiency are required, and experience with an ERM is strongly preferred.
This position is located at our Southern States office. This is a full-time 40 hour per week position that is eligible for benefits.
Virginia Urology is growing and we are seeking professional, enthusiastic and customer service-oriented Patient Representatives to work in the front office of our busy Stony Point clinic. Our patient representatives are trained in the duties of check-in, registration, and check-out and work in all three of these positions on a rotating basis to maintain versatility. This position’s responsibilities include:
- gathering insurance, demographic, and referral information from the patient;
- updating the medical history and entering that information into an electronic medical records system;
- collecting any copayment or deductible that is due;
- ensuring that all services rendered are reflected in the record of the patient’s visit; and
- scheduling follow-up appointments.
Every aspect of the patient representative job requires great attention to detail to ensure that medical and insurance information is collected efficiently and entered accurately into the electronic medical records system. Speed, accuracy and proficiency with a computer are essential to help keep the clinic schedule on time and minimize patient waiting times. This position also requires excellent communication skills, a warm and welcoming manner, flexibility and teamwork. The ideal candidate will have the ability to remain organized, productive and patient-focused even when dealing with multiple requests and interruptions.
Although this position will be based at the Stony Point office, the selected candidate must have the flexibility to work at our other Richmond-area locations on an occasional basis when needed. This is a full-time, 40 hour per week position that is eligible for benefits. While in training during the first several weeks of employment, the patient representative will work from 8:00 a.m. to 4:30 p.m., Monday through Friday.
Virginia Urology prides itself on its highly-trained staff and is home to over 45 providers, including urologists and urogynecologists who work alongside physicians specializing in the urologic aspect of anesthesiology, pathology, radiation oncology, and radiology. The group has fellowship-trained urologists spanning nearly every discipline within the field of urology and prioritizes use of the latest technology. In 2016, Virginia Urology performed over 25,000 cases, including over 100 PCNLs, 350 robotic/laparoscopic prostatectomies, and 300 laparoscopic partial and total nephrectomies.
We are currently seeking highly motivated Urology residents for a fellowship position beginning Summer 2019. Virginia Urology’s 12-month fellowship training programs integrate medical and surgical approaches to urologic care in a comprehensive training environment. Fellowship opportunities are available in several different areas:
- Endourology and Stone Surgery
- Minimally Invasive Oncology and Reconstructive Surgery
- General Urology (including Women’s Health exposure)
- Male Infertility/Microsurgery/Andrology
- Urologic Oncology
- Imaging, Targeted Biopsy, and Focal Therapy of Prostate Cancer
Each fellowship training program offers a variety of challenging clinical experiences and the option to participate in research while supported by a full research department. Customization of time allocation is possible for all tracks. Fellows work alongside fellowship-trained urologists and urogynecologists to gain a well-rounded understanding of specialty urologic care and practice management.
Fellows will be allotted a personal clinic of patients to foster the development of time management skills and maintain sharp ambulatory skills. Virginia Urology’s collaborative environment and ample support staff enable fellows to enjoy a balance between clinical training and personal interests outside the practice. Fellows will receive a competitive salary and comprehensive benefits package, including 3 weeks of vacation and all major holidays off.